Observing High Error Rate on artsy.net

Incident Report for Artsy

Resolved

The root causes of latency have been identified and resolved.

Posted Sep 13, 2019 - 06:58 EDT

Monitoring

We are observing a high error rate on artsy.net due to database latency. The issue is being mitigated and we will continue to monitor.

Posted Sep 13, 2019 - 06:25 EDT

This incident affected: Artsy for iPhone, Artsy API, Artsy Content Management System (CMS) (Content Management, Conversations), and Artsy.net Website (Content, E-commerce, Auctions Bidding, Partners).