Observing heightened error rates

Incident Report for Artsy

Resolved

This incident has been resolved.

Posted Sep 19, 2019 - 10:41 EDT

Monitoring

We have added additional capacity to our search indexing service and will continue to monitor.

Posted Sep 19, 2019 - 10:26 EDT

Update

We are continuing to investigate this issue.

Posted Sep 19, 2019 - 10:25 EDT

Investigating

We are currently investigating availability issues with our search index.

Posted Sep 19, 2019 - 09:55 EDT

This incident affected: Artsy Content Management System (CMS) (Content Management, Conversations) and Artsy.net Website (Content, E-commerce, Auctions Bidding, Partners).