High gravity latency: Many of Artsy dependent services are affected

Incident Report for Artsy

Resolved

The incident has been resolved.

Posted Apr 05, 2022 - 14:19 EDT

Monitoring

We identified a fix and we are currently monitoring.

Posted Apr 05, 2022 - 11:54 EDT

Identified

We have identified the root cause and we are working on a solution.

Posted Apr 05, 2022 - 11:48 EDT

Investigating

We are currently investigating this issue.

Posted Apr 05, 2022 - 11:47 EDT

This incident affected: Artsy for iPhone, Artsy for Android, Artsy API, Artsy Content Management System (CMS) (Content Management, Conversations, Analytics), and Artsy.net Website (Content, E-commerce, Auctions Bidding, Partners).