The hotfix is now live and this issue is resolved, users should update the app as soon as possible.
Posted Feb 18, 2023 - 10:12 EST
Identified
We have identified the issue and are issuing a hotfix. In the meantime, bidders please navigate to artsy.net on your mobile browser to continue registration.
Posted Feb 17, 2023 - 14:03 EST
Update
We are continuing to investigate this issue.
Posted Feb 17, 2023 - 13:44 EST
Investigating
We are currently investigating an incident regarding new bidders unable to register for auctions due to phone validation errors.
Posted Feb 17, 2023 - 13:43 EST
This incident affected: Artsy for iPhone and Artsy for Android.