Search service degraded

Incident Report for Artsy

Resolved

This incident has been resolved.
Posted Apr 16, 2024 - 12:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2024 - 10:21 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 16, 2024 - 10:06 EDT

Update

We are continuing to investigate this issue.
Posted Apr 16, 2024 - 09:07 EDT

Investigating

We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.
Posted Apr 16, 2024 - 09:04 EDT
This incident affected: Artsy for iPhone, Artsy for Android, Artsy Content Management System (CMS) (Content Management), and Artsy.net Website (E-commerce).