Elevated 500s on artsy.net (web,apps)

Incident Report for Artsy

Resolved

This incident has been resolved.
Posted Mar 09, 2022 - 15:01 EST

Monitoring

Search infrastructure has been restored to working order.
Posted Mar 09, 2022 - 14:47 EST

Identified

We experienced an issue in our search infrastructure and are working fast to resolve it.
Posted Mar 09, 2022 - 14:32 EST

Investigating

We are currently investigating an issue with some parts of the site and search not responding.
Posted Mar 09, 2022 - 13:56 EST
This incident affected: Artsy for iPhone, Artsy for Android and Artsy.net Website (Content, E-commerce, Partners).
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