Intermittent DNS Resolution Errors

Incident Report for Artsy

Resolved

Our provider has resolved the DNS issue, and CMS uploading is back to normal.

Posted Oct 23, 2019 - 00:21 EDT

Monitoring

We have identified our DNS provider as being the root cause of our DNS resolution errors and are continuing to monitor the situation.

Posted Oct 22, 2019 - 21:47 EDT

Investigating

We are noticing intermittent artwork upload failures due to AWS DNS resolution errors. We are currently investigating this issue.

Posted Oct 22, 2019 - 16:46 EDT

This incident affected: Artsy Content Management System (CMS) (Content Management).