Some email Delivery and Configuration Disruptions

Incident Report for Artsy

Resolved

Our external provider has fixed the issue on their end and our services are back up.
Posted Apr 29, 2024 - 22:51 EDT

Identified

The issues have been identified and it's being fixed at the moment.
Posted Apr 29, 2024 - 10:28 EDT

Update

We are continuing to investigate this issue.
Posted Apr 29, 2024 - 10:26 EDT

Investigating

We are currently experiencing a disruption in some email delivery and e-mail configuration services due to a performance issue with an external service provider. This is affecting our ability to send alerts, offer emails, and configure e-mail notifications.
Posted Apr 29, 2024 - 10:24 EDT
This incident affected: Artsy.net Website (E-commerce).